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Privacy policy

Effective Date: September 19, 2024

At elessonworld.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services. Please review this policy carefully to understand our practices regarding your data.

GLOSSARY:

  1. Personal Information:
    Any information that can identify an individual, such as name, email address, billing details, or IP address.

  2. Payment Information:
    Details related to payment methods, including credit card numbers, billing addresses, and other information required to process payments.

  3. Cookies:
    Small data files stored on your device by a website to remember your preferences, track usage, and improve your online experience.

  4. Tracking Technologies:
    Tools like pixels, tags, and scripts used to collect and track information about user behavior on a website, often in conjunction with cookies.

  5. SSL Encryption:
    A security protocol that encrypts data transmitted over the internet to protect it from being intercepted by unauthorized parties.

  6. Data Retention:
    The period during which a company retains personal information before it is deleted or anonymized.
  7. Data Breach:
    An incident where personal information is accessed, disclosed, or used by unauthorized individuals.

  8. Third-Party Service Providers:
    Companies or individuals outside of elessonworld.com who process personal data on behalf of the platform, such as payment processors, analytics providers, and subscription managers.

  9. Legal Compliance:
    The requirement to adhere to laws, regulations, guidelines, and specifications relevant to business operations, particularly in the handling of personal data.

  10. Governing Law:
    The legal system and laws under which the privacy policy is interpreted and enforced.

  11. Account Management:
    The process of handling user information, including account creation, subscription management, and customer communication.

  12. Billing Information:
    Information required to process payments, such as credit card details, billing addresses, and transaction history.


1. Information We Collect

1.1. Personal Information:
We collect personal information such as your name, email address, and billing information when you create an account or subscribe to our services. This information is used to manage your account and process your subscriptions.

1.2. Payment Information:
Payments are securely processed through third-party payment processors that comply with industry standards (e.g., PCI DSS). We do not store payment details on our servers.

1.3. Cookies and Tracking Technologies:
We use cookies and other tracking technologies to enhance your experience, analyze site performance, and deliver relevant content and advertisements. These technologies help us understand how users interact with our website and provide insights to improve our services. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1. Account Management:
We use your personal information to manage your account, process subscriptions, and communicate with you.

2.2. Billing and Invoicing:
Your billing information is used to process payments, manage invoices, and comply with legal obligations.

2.3. Improvement and Analytics:
We use data from cookies and tracking technologies to improve our website, tailor content, and better understand user behavior. This data is aggregated and anonymized whenever possible.

3. Sharing and Disclosure of Information

3.1. Third-Party Service Providers:
We share your information with third-party payment processors and subscription management services solely to provide and manage our services. These providers are only authorized to use your information as necessary to perform services for us. We also use third-party analytics services for performance and traffic analysis. Additionally, we may share information with our accountant for tax-related purposes.

3.2. Legal Compliance:
We may disclose your personal information if required to do so by law or to protect our rights.

4. Data Security and Retention

4.1. Data Security:
We use SSL encryption and secure servers to protect your data. All payment transactions are handled securely through third-party payment processors.

4.2. Data Retention:
We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law (e.g., for tax and accounting purposes). When data is no longer needed, it is securely deleted or anonymized.

5. Your Rights

You have the right to access, update, or delete your personal information. If you wish to delete your account, please contact us. Please note that billing information may be retained for legal or tax reasons even after account deletion.

For users in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), such as the right to data portability, the right to restrict processing, and the right to object to data processing.

You can also manage your cookie preferences through your browser settings.

7. Data Breach Notification

In the event of a data breach, we will notify affected users in accordance with applicable laws and regulations.

8. Governing Law

This Privacy Policy is governed by the laws of Poland. Any disputes related to this Privacy Policy will be resolved under Polish jurisdiction.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated via email or through notices on our website. The “Effective Date” at the top of this policy will reflect the date of the latest changes.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us at hello@elessonworld.com.